Email signatures: informing, branding, bragging or bamboozling?

Image source: Unsplash

Whew. This is a fraught issue, jam-packed with dilemmas. To keep it small or make it beeg? To brand the guts out of it or opt for plain text humility? To include every accolade in your life or wait for people to ask? Let’s dive in, shall we?

CONSIDERATION 1: SIZE

There are the littlies, with name, email address and cell number. There may or may not be a small image or a link to a website or other web-hosted profile.

Up-side: These are unlikely to annoy anyone, munch bandwidth or demand excessive scrolling time.

Down-side: Those without logos and detail don’t do much for professional or personal branding, which is not ideal in a creative industry.

There are the biggies, with name, professional description, email address, phone number, website URL, company details (VAT number, registration number), academic degrees, industry affiliations, logo, bells, whistles and more. 

Up-side: If you’re new to the industry, or a new freelancer, there can be a sense of stability in the detail and some good solid branding in the logo.

Down-side: Contacts can become annoyed by the huge chunk of messaging at the bottom of every email. Biggies are also unfriendly to mobile screens.

CONSIDERATION 2: CONTENT

There are the simplies, with the bare minimum of ra-ra info provided – just your name, surname, professional designation, contact details and possibly logo.

Up-side: These are the most humble. They tell people who you are and how to reach you and there’s no risk of coming across as brash or pushy.

Down-side: Signatures without details on your range of offering/s don’t yield strong potential for cross-pollination; i.e. if a client doesn’t know that you do photography as well as design. Also, a small measure of self-promotion is healthy, especially in freelancing where no-one else will do it for you.

There are the braggies, containing every achievement, accolade and piece of recognition you’ve ever earned, as well as nudges to read your newsletter.

Up-side: These are the most likely to earn you work because they invite enquiry about the multiple things you do. There’s also credibility and a strong sense of expertise in showcasing awards and industry affiliations.

Down-side: You’re increasing the brain burden on already time-poor readers, by asking them to read more – and there’s the ever-present temptation to include an inspirational quote (my worst thing in the whole world).

CONSIDERATION 3: AESTHETIC

There are the plain texties, which are typically moderate in length and detail and look the same on most devices and for most viewers.

Upside: They’re reliably uniform.

Downside: They’re deeply boring.

There are the brandy-brands, which are saved as images, created using special software or stored on a web server with a linked file.

Upside: These do the most to establish your unique industry presence and they look the most professional.

Downside: Signatures that are saved as images are not a good idea because certain settings don’t allow your readers to view them. Special software, like Rocketseed, can get pricey. And making an HTML signature with a linked file can be fiddly and requires help from a smart techie. There’s also the very real risk of going completely overboard with these.

So, what’s the solution?

I don’t have one, but I can tell you what I’ve done to my email signature:

  1. I scrapped the (small-ish but branded) JPEG I’d used for a while.
  2. I removed every spare word of text I didn’t absolutely need.
  3. I created a plain text version for sending emails from my iPhone.
  4. I’m hoping for the best.

Author

One Response

Leave a Reply

Your email address will not be published. Required fields are marked *